The Higher Education market in the UK is sizable and diverse. There are over 140 Universities in the UK; in addition to a growing number of private institutions and many Further Education providers with degree-awarding powers. The regulatory and mission group environment is complex, with a high reporting burden on Higher Education Providers (HEPs).
Cloud services represent a hugely significant disruptive shift in the way technology services are acquired, deployed and managed. From the use of personal cloud storage services through on demand compute and storage to full software as a service models: Cloud is having a massive impact on the way we see and use technology.
- on: 09 October 2014
- Written by: Andrew Burgess
This event will be an unprecedented opportunity to hear about the real-life experiences of people who have implemented Robotic Process Automation in their organisations. Source and Genfour have gathered together four practitioners of RPA so that you can learn directly from them about this much-hyped technology and how it has helped them deliver benefits and savings for their businesses.
We are launching a new initiative called the OQI – One Question Interview - which has been designed to explore some issues and ideas around the Source ideology with our customers and providers and gather a collection of points of view focusing on the same issues and ideas from lots of different perspectives
The National Outsourcing Association Awards (NOAAs) now in its eleventh year recognises and celebrates the efforts of companies who have demonstrated best-practice in outsourcing. The shortlist has just been announced for this year's awards and Source has been shortlisted in two categories - Best Contribution to the Reputation of Outsourcing and Outsourcing Advisory of the Year.
Source is excited to have recently collaborated in a research project with Whitelane, which we believe to be the definitive study of the ITO market in the UK for 2014. The robust methodology and the coverage of the market together make this the conclusive reference for the growing community of professionals working with IT service providers, whether as customers, advisors, or indeed as staff of those providers.
One of the great things about working in the legal outsourcing business is that, because it is so new, the rules keep changing. I’ve already written about how the LPO ‘tipping point’ keeps eluding us because the customers are demanding more and the service providers are delivering more. But what about when the ‘service provider’ is part of the internal organisation? Is this a viable alternative to engaging with an LPO provider, and will it provide the flexibility and reduction in costs that users of LPO typically seek?
The whole subject of Robotic Process Automation (RPA) is right at the top of the proverbial hype cycle. But that doesn't take away from the fact that there is something seriously big going on, with the potential for RPA to turn the BPO industry on its head. At Source, we are constantly being told that we are leading the RPA agenda, so therefore we wanted to get to the bottom of what the people at the centre of the industry thought about RPA and, crucially, whether it had reached its tipping point and could now move from hype to reality.